We value your privacy and are committed to ensuring your data is handled transparently and respectfully. This page explains how users of the Wanglai app can request deletion of their account and associated data.
To request deletion of your account and all associated personal data, please follow the steps below:
Send an email to support@dough-save.com from the email address associated with your Wanglai account.
In the subject line, write: “Account Deletion Request – Wanglai”
In the body of the email, please include:
Your username or the phone number/email linked to your account
A brief confirmation that you want your account and data to be permanently deleted
We will confirm your request within 5 business days and complete the deletion process within 30 days.
Once your deletion request is confirmed, we will permanently delete the following data associated with your account:
Personal details (name, email, phone number)
Listings you have created
Messages and chat history
Favorites and saved items
Transaction history
Any stored preferences or settings
We may retain limited information in accordance with legal obligations, such as:
Records required for financial auditing or fraud prevention
Data necessary to comply with local, state, or federal laws
Aggregated or anonymized data that cannot be linked to your identity
Such data will be retained for a maximum of 180 days after deletion, unless required longer by law.
If you have any questions, please feel free to contact our support team at support@dough-save.com.